Privacy Policy

Last Updated: 04/03/2025

1. Introduction

Welcome to LAOK Services LTD (“we,” “our,” “us”). We provide Social Media Marketing Agency (SMMA) services for local businesses and Product Launch Services for Amazon sellers. This Privacy Policy explains how we collect, use, and protect your data when you use our services.

By using our website and services, you agree to the terms in this Privacy Policy.

2. Information We Collect

We collect and process the following types of data:

A. Data Collected on the Frontend (Website Visitors)

  • Cookies & Analytics Data (e.g., Google Analytics, Facebook Pixel)

B. Data Collected on the Backend (Clients & Their Customers)

  • Business Information: Name, business address, contact number
  • Personal Information: Client name, email, phone number
  • Payment Details: Collected via third-party providers (PayPal, Stripe)—we do not store sensitive payment information
  • Customer Information (for SMMA services): Name, email, phone number

3. How We Use Your Data

We use your data for the following purposes:
✅ To provide and manage our services
✅ To track business activity (e.g., sign-ups, purchases)
✅ To improve our website and services using analytics
✅ To communicate with you (customer support, updates, promotions)

4. Data Sharing & Third Parties

We do not sell your personal data. However, we may share data with trusted third parties for business operations:

🔹 Analytics & Tracking: Google Analytics, Facebook Pixel
🔹 Payment Processing: PayPal, Stripe (we do not store payment details)
🔹 Cloud Storage: Third-party providers for secure data storage

All third parties we work with comply with relevant data protection laws.

5. Data Storage & Security

Your data is stored securely using third-party cloud services. We implement security measures to prevent unauthorized access, disclosure, or loss of data.

6. Data Retention

We retain personal data for up to 7 years for business and legal purposes.
You can request data deletion at any time by contacting us at hello@laokservices.com.

7. Your Rights (Under UK GDPR & Other Laws)

As a user, you have the right to:

✅ Access your data (request a copy of the data we hold about you)
✅ Request corrections (if your data is inaccurate or incomplete)
✅ Request data deletion (we will delete your data upon request)
✅ Object to data processing (e.g., for marketing purposes)

To exercise these rights, email us at hello@laokservices.com.

8. Age Restrictions

Our services are only for adults (18+). We do not knowingly collect data from minors. If we discover that a minor has provided us with personal data, we will delete it immediately.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and if significant, we will notify you via email.

10. Contact Us

For privacy-related questions or requests, please contact us at:
📧 Email: hello@laokservices.com